Industry
FifthBoston for Small Businesses
Everything a small business needs to run and grow: a connected platform for CRM, bookings, email, payments, and social, plus done-for-you marketing and software when you are ready to go further.
Small businesses do not need ten tools or a complicated agency relationship. They need one place that handles the important work well, at a price that makes sense, with real support when something goes wrong. Yet most owners end up paying for a CRM, a scheduler, an email app, a store, and a content tool separately, learning five interfaces and hoping they all sync. That is a lot of cost and friction for a one or two person operation.
FifthBoston Helm is built for exactly this moment. Gyms, salons, home services, professional practices, and local retailers use it to capture leads, book clients, take payment, send email, and stay visible across social, all from a single login. The Nadia AI assistant handles the busywork: booking appointments, drafting emails, updating your CRM, and answering common questions, by chat or voice, so you can stay focused on the actual work.
And when you are ready to grow beyond what a platform alone can do, FifthBoston Services can take over your marketing programs completely, running ads, content, and social on your behalf. SVN Labs can build you a custom website, web app, or specialized tool. You can start with just Helm and add the rest as the business grows. With 23 or more years of experience and 100% client satisfaction, FifthBoston is a partner that scales with you.
What you get
One platform, not five
Helm combines CRM, bookings, email, online store, and AI social content under one login and one bill, replacing a stack of separate subscriptions that never share data cleanly.
Nadia runs the busywork
Your built-in AI assistant books appointments, drafts and sends emails, creates tasks, and updates your CRM by chat or voice, so the admin work runs without you constantly managing it.
Win and keep more clients
Capture leads from booking pages and forms, follow up automatically with trigger-based email, and stay visible across social with AI-generated content, all without daily effort.
Get paid simply
Take payment through Stripe checkout, with every purchase linked back to the customer's record in your CRM, so you always know who bought what and when.
Done-for-you marketing when you are ready
FifthBoston Services can take over your ads, content, social, and email campaigns completely so you get professional marketing results without hiring or managing a team.
Custom software when you outgrow templates
SVN Labs builds custom websites, web apps, and specialized tools when your business needs something the off-the-shelf options cannot provide.
How it works
Get set up on Helm
Start with the Helm platform: add your booking page, lead forms, and store so clients can find you, book a time, and pay in one connected flow. The onboarding is straightforward and you have support available from day one.
Let the automations work for you
Forms, booking pages, and onboarding surveys auto-create CRM contacts so no inquiry slips through. Ask Nadia by chat or voice to handle follow-up emails, schedule appointments, and update records while you focus on delivering great service.
Add marketing and software as you grow
When you are ready to grow faster, bring in FifthBoston Services to manage your marketing programs or commission SVN Labs to build a custom digital asset. The relationship scales with your ambition.
Frequently asked questions
Ready to run your business from one place?
Get started with FifthBoston Helm and discover how software, AI, and expert marketing can grow your business together.